Términos del servicio

TERMS OF SERVICE

Last updated: July 15, 2026

OVERVIEW

Welcome to Astranova.

The terms “we,” “us,” and “our” refer to Astranova.

Astranova operates the website www.miastranova.co, including all information, content, features, tools, products, and services available through the website (the “Services”).

Our store is hosted by Shopify Inc., which provides us with the e-commerce platform that allows us to offer our products and services to you.

By accessing or using our Services, you agree to these Terms of Service and our Privacy Policy. If you do not agree to these terms, you should not use our website.

SECTION 1 - ACCESS AND ACCOUNT

By using our Services, you represent that:

  • You are of legal age in your country or have authorization from a legal guardian.

  • You provide accurate, current, and complete information.

  • You are responsible for maintaining the confidentiality of your account and password.

We reserve the right to suspend or terminate accounts if we detect false information, fraudulent activity, or misuse of our Services.

SECTION 2 - PRODUCTS

We make every effort to display our products as accurately as possible.

However:

  • Colors and appearance may vary depending on your screen settings.

  • Some products may have slight differences compared to the images displayed on our website.

We reserve the right to:

  • Modify product descriptions, specifications, and prices.

  • Limit available quantities.

  • Discontinue products without prior notice.

SECTION 3 - ORDERS

When you place an order:

  • You are making an offer to purchase our products.

  • We reserve the right to accept, reject, or cancel any order.

An order will only be considered accepted when:

  • Payment has been successfully authorized.

  • We have sent an order confirmation by email.

Cancellation requests are not guaranteed once order processing has begun.

Returns and refunds will be handled in accordance with our Returns & Refunds Policy.

SECTION 4 - PRICING AND BILLING

All prices are subject to change without prior notice.

Unless expressly stated otherwise, prices do not include:

  • Local taxes.

  • Customs duties.

  • Import fees.

  • Other governmental charges.

The customer is responsible for any applicable taxes or charges imposed in their country.

You agree to provide valid payment information and authorize us to charge the selected payment method for your purchase.

SECTION 5 - SHIPPING AND DELIVERY

Published delivery times are estimates and do not constitute a guarantee.

We will not be responsible for delays caused by:

  • Shipping carriers.

  • Customs.

  • Weather conditions.

  • Force majeure events.

  • Any circumstances beyond our reasonable control.

Risk relating to the product transfers to the customer once the order has been delivered to the shipping carrier.

SECTION 6 - INTELLECTUAL PROPERTY

All content available on this website, including text, photographs, logos, graphics, designs, videos, icons, and other materials, is owned by Astranova or its respective licensors and is protected by applicable intellectual property laws.

Reproduction, distribution, copying, modification, or use of such content without prior written authorization is prohibited.

SECTION 7 - THIRD-PARTY TOOLS

We may provide access to third-party tools or services.

These tools are provided “as is” and “as available”, without warranties of any kind.

Your use of third-party tools or services is entirely at your own risk and discretion.

SECTION 8 - THIRD-PARTY LINKS

Our website may contain links to third-party websites.

Astranova does not control and assumes no responsibility for the content, products, services, privacy practices, or policies of third-party websites.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

Our store uses Shopify’s technology platform.

However, all purchases made through this website are made directly with Astranova.

Shopify is not responsible for the products sold, payments, shipping, returns, refunds, or claims related to our Services.

SECTION 10 - PRIVACY

The processing of personal information is governed by our Privacy Policy, available on our website.

By using our Services, you acknowledge and agree that your personal information may be processed in accordance with our Privacy Policy and applicable law.

SECTION 11 - COMMENTS AND USER CONTENT

When you submit reviews, comments, photographs, videos, or other content:

  • You grant us a worldwide, royalty-free, non-exclusive license to use such content for commercial and promotional purposes.

  • You represent that you own or otherwise have the necessary rights to the content.

  • You warrant that the content does not infringe the rights of any third party.

We reserve the right to remove any content that we consider inappropriate, unlawful, offensive, or otherwise unsuitable.

SECTION 12 - ERRORS, INACCURACIES, AND OMISSIONS

We reserve the right to correct errors or inaccuracies relating to:

  • Prices.

  • Product descriptions.

  • Availability.

  • Promotions.

  • Technical information.

These corrections may be made at any time, including after an order has been placed.

SECTION 13 - PROHIBITED USES

You may not use our Services to:

  • Violate any applicable law or regulation.

  • Commit fraud or impersonate another person.

  • Introduce viruses, malware, or other malicious software.

  • Use automated systems without authorization.

  • Infringe intellectual property rights.

Violation of this section may result in immediate suspension or termination of your access to the Services.

SECTION 14 - TERMINATION

We reserve the right to suspend or terminate your access to our Services at any time if you violate these Terms of Service.

SECTION 15 - DISCLAIMER OF WARRANTIES

Our Services and products are provided “as is” and “as available.”

We do not guarantee that:

  • The website will operate without interruption.

  • The Services will be completely free from errors.

  • The content or Services will meet your specific expectations.

Nothing in these Terms excludes any warranty, guarantee, or consumer right that cannot legally be excluded under applicable law.

SECTION 16 - LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, Astranova will not be liable for indirect, incidental, special, consequential, or similar damages arising from your use of our Services or products.

Nothing in these Terms limits or excludes liability where such limitation or exclusion is prohibited by applicable law.

SECTION 17 - INDEMNIFICATION

You agree to indemnify and hold Astranova harmless from any claim, loss, damage, cost, or expense arising from your breach of these Terms or misuse of our Services, to the extent permitted by applicable law.

SECTION 18 - GOVERNING LAW

These Terms of Service will be governed by and interpreted in accordance with the applicable laws of the jurisdiction in which Astranova operates, without prejudice to any mandatory consumer protection rights that may apply in the customer's country of residence.

SECTION 19 - CHANGES TO THE TERMS

We reserve the right to modify these Terms of Service at any time.

Any changes will become effective once published on our website.

Your continued use of the Services following the publication of any changes constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

SECTION 20 - CONTACT

If you have any questions regarding these Terms of Service, please contact us:

Astranova

Email: contactastranovaa@gmail.com

Website: www.miastranova.co